“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.”
-Antoine de Saint-Exupery
In most organizations (companies, non-profits and governments) improvement is sought by adding complexity. More rules, more regulations, a more detailed employee handbook, more technology, an added process. But like most obese Americans’ arteries, adding more has just clogged things up. Often causing severe health issues. The problem of complexity is not solved by adding complexity. It is solved through simplification. But simplifying is rarely easy to do. We naturally tend toward more being better. But better comes from focus. And to focus you must simplify.